ESG Operating Model & Governance

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ESG Operating Model & Governance

This is where intent turns into muscle memory. SustainOpp helps organisations build the internal structures, processes and capabilities needed to deliver on sustainability commitments day-today. We help organisations build the structures, processes and capabilities that make sustainability part of how the business runs, not a side project.
 

ESG Operating Model Design

We clarify who does what, where and how. That can mean shaping board and ExCo oversight, setting up focused ESG committees or forums, defining ownership for key metrics and themes, and, where needed, putting a light-touch ESG PMO in place to keep workstreams aligned rather than fragmented.

Process Integration

We wire sustainability into existing rhythms – planning, budgeting, risk, investment, procurement, performance management. ESG checkpoints become part of decision templates and approval processes, so issues are considered at the right time by the right people, without creating a parallel bureaucracy.

Digital Tools & Data Infrastructure

We help specify and implement the data flows and tools needed to capture, check and use ESG information. That might be configuring existing ERP and risk systems, selecting specialist platforms, or simply tightening spreadsheets and evidence trails. The test is simple: can you pull decision-useful, auditable sustainability data when you need it?

Capacity Building & Training

Structures only work if people know what to do with them. We design targeted training for data owners, functional teams and leadership – from pragmatic “how to” sessions on metrics and controls through to executive briefings on their ESG oversight role. The aim is confidence and competence, not generic awareness campaigns.

Change Management

New roles, processes and expectations inevitably create friction. We provide practical change support – clear narratives on the “why”, simple guidance materials, pilots and feedback loops – so ESG practices bed in rather than bounce off existing culture.0

Performance Monitoring & Continuous Improvement

Once the operating model is live, we help set up dashboards, review cadences and simple maturity assessments to track progress. Sustainability indicators are monitored with the same discipline as financial KPIs, and insights from internal reviews and external benchmarks feed back into incremental improvements year on year.

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Why this matters?

Done properly, this work answers the “how” question that stalls so many ESG efforts – and gives stakeholders comfort that sustainability is being managed with real operational discipline, not hopeful intent.